Yes, shipping is free on every order to the contiguous United States. Most items ship by freight and arrive in 1–3 weeks with curbside delivery. You'll receive tracking information as soon as your order ships.

Absolutely. Call us at 423-600-5080, Monday–Friday, 9am–5pm EST, or email support@saunatuboasis.com and we'll reply within one business day. We're happy to help you compare models, check sizing, or answer questions about delivery and installation.

Each product page lists the unit's exterior dimensions and electrical requirements. Measure your space, including doorways and the path to where the unit will go, and leave a few inches of clearance on each side. Many larger saunas and hot tubs need a dedicated 240V circuit installed by a licensed electrician, so check that before ordering. Not sure? Send us your measurements and we'll help you choose.

We accept Visa, Mastercard, American Express, and Discover, plus Shop Pay, Apple Pay, and Google Pay. All payments are processed through Shopify's secure, encrypted checkout, so your card details are never stored on our site.

Want to spread out the cost? Choose monthly payments at checkout. It takes less than a minute to see your options.